Overview

I encountered a bug where clicking Browse in Archivematica did not allow me to view folders or files. Here I introduce the cause and solution.

/transfer/

Symptom

/administration/storage/

Errorretrievinglocations:isthestorageserverrunning?Pleasecontactanadministrator.

Accessing the following returned this JSON:

/transfer/locations/

{}""msetsastaugse""::""FEarirlourrer"etrievingsourcedirectories",

Solution

Accessing the following showed that the Storage Service was inaccessible.

/administration/general/

After correcting the Storage Service URL, the error was resolved.

Summary

I hope this serves as a useful reference for anyone experiencing the same issue.